Privacy Policy

Our Commitment to Data Protection

At Cordillera Cup, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services.

We believe in transparency about our data practices and want you to feel confident about how your information is handled when you explore Philippine specialty coffee opportunities with us.

Information We Collect

Information You Provide Directly

When you use our contact forms or communicate with us, we collect:

• Name and contact details (email address, phone number if provided)
• Information about your business and coffee sourcing interests
• Any other information you choose to share in your messages to us

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and general location information
• Browser type, device information, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our site

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please review our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

1. Responding to Inquiries: To answer your questions about Philippine specialty coffee, sourcing options, farm partnerships, and educational workshops.
2. Service Provision: To facilitate coffee exports, coordinate farm visits, arrange sample shipments, and provide educational resources.
3. Website Improvement: To analyze how visitors use our website and identify areas for enhancement in user experience.
4. Marketing Communications: With your consent, to send you information about new coffee offerings, partnership opportunities, or educational events (you can opt out at any time).
5. Legal Compliance: To comply with applicable laws, regulations, and legitimate business requirements.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific data processing activities, such as marketing communications or optional cookies.
• Contract Performance: When processing is necessary to fulfill our services or respond to your inquiries about potential business relationships.
• Legitimate Interests: When we have legitimate business interests, such as improving our services, preventing fraud, or ensuring website security, balanced against your privacy rights.
• Legal Obligations: When required to comply with applicable laws and regulations.

Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

• Coffee Farm Partners: When facilitating direct trade relationships, we share relevant contact information with participating Filipino farming communities, with your knowledge and consent.
• Service Providers: Trusted third-party companies that help us operate our website, conduct business, or serve you (such as email services, analytics platforms, or payment processors), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation, or when necessary to protect our rights, property, or safety.

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using encryption protocols
• Limited access to personal data, restricted to authorized personnel only
• Regular security assessments and updates to our systems
• Secure storage systems with access monitoring

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable data protection laws.

Your Privacy Rights

You have the following rights regarding your personal data:

1. Right to Access: Request a copy of the personal information we hold about you.
2. Right to Rectification: Request correction of inaccurate or incomplete personal data.
3. Right to Erasure: Request deletion of your personal data under certain circumstances.
4. Right to Data Portability: Receive your personal data in a structured, commonly used format for transfer to another service provider.
5. Right to Object: Object to processing of your personal data for marketing purposes or based on legitimate interests.
6. Right to Restrict Processing: Request limitation of how we process your data under certain conditions.
7. Right to Withdraw Consent: Withdraw previously given consent for data processing at any time.

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within one month.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

International Data Transfers

Our business operations are based in the Philippines. If you are accessing our website from outside the Philippines, your information may be transferred to, stored, and processed in the Philippines or other countries where our service providers operate.

We take appropriate measures to ensure that international data transfers comply with applicable data protection laws and that your information receives adequate protection wherever it is processed.

Children's Privacy

Our services are intended for business professionals in the coffee industry. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Questions About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By Email: [email protected]

By Phone: +63 2 8527 4091

By Mail: Unit 12, Escolta Street, Binondo, Manila 1006, Philippines

Contact Information